Responded to no heat call for 43-year-old Carrier furnace. Diagnosed broken red thermostat wire disconnected from control board, restored heat by stripping and reconnecting wire. Inspection revealed significant corrosion and scale on heat exchanger, though no visible cracks were found. Advised customer that replacement is recommended due to age and limited parts availability.
Responded to a service call for a non-operational Broan HE Series air exchanger displaying error code E26. Diagnosed control panel malfunction preventing button functionality. Reprogrammed thermostat and verified proper operation of all auxiliary stats, successfully restoring full functionality to the air exchanger system.
Replaced leaking hot water cartridge in kitchen faucet and installed new pop-up drain assembly in bathroom sink. Both customer-supplied parts were successfully installed, resolving the dripping issue from the hot side of the kitchen faucet.
Inspected non-functional Culligan water softener system showing significant deterioration, including visible oxidation on copper pipes and water damage on surrounding wall. System exhibited structural damage that compromises functionality. Provided comprehensive replacement options to client after evaluation of current unit's condition.
Responded to service call for excessive humidity after whole-home humidifier installation. Discovered humidity levels at 50-55% with humidifier running continuously due to improper wiring (jumper between R and H terminals providing constant power). Removed jumper to restore proper operational control and resolve the issue.
Responded to customer report of slow furnace ignition and gas odor. Diagnosed issue with clogged air filter causing system to overheat and short cycle. Performed comprehensive inspection of flame sensor, ignitor, safety switches, pressure switch, inducer, burners, heat exchanger, gas valve and connections. Customer replaced filter during visit. System now operating within normal parameters with proper temperature split and gas pressure verified.
Responded to no heat complaint on furnace where system would ignite but flame would extinguish after 10-15 seconds. Diagnosed dirty flame sensor causing improper flame detection. Performed cleaning of flame sensor, restoring normal system operation and heat production.
Diagnosed and repaired electrical infloor heating system that was continuously running due to improper thermostat wiring configuration where Line Voltage was incorrectly connected to the Load Side. Rewired and programmed the thermostat to restore proper operation, however system shows GFCI fault requiring thermostat replacement or further electrical work by qualified electrician.
Diagnosed 5-year-old natural gas furnace with intermittent operation and no heat. Testing with UEi DL379 Phoenix clamp meter confirmed flame sensor failure. Replaced failing flame sensor under parts warranty, restoring normal heating operation.
Responded to no heat call on a 5-year-old Honeywell furnace that was blowing cold air. Diagnostic inspection revealed Zone 3 had a red indicator light on the HZ311 zone control panel. Identified failed high limit switch that would not reset. Replaced limit switch, restoring proper heating function to the system.
Performed routine furnace tune-up maintenance per agreement. Inspected system components and identified inducer motor showing signs of impending failure. Provided homeowner with requested estimate for replacement.
Completed inspection of two bathrooms to provide estimate for toilet replacement options. Replaced inner components of existing toilet in one bathroom. Discussed both customer-supplied and company-supplied toilet options for second bathroom per customer request.
Performed scheduled furnace tune-up and resolved high pressure switch error code E3. Found built-up debris on burners causing improper operation. Completed comprehensive cleaning of burner assembly and replaced necessary components to restore proper system function.
Performed diagnostic inspection on a 28-year-old natural gas furnace after customer reported popping noises and gas odor. Visual inspection revealed a compromised heat exchanger, which poses a safety hazard. Discussed replacement options with homeowner and scheduled follow-up for equipment quote.
Diagnosed a Richmond 40-gallon natural gas water heater with active tank failure, evidenced by water leaking from the bottom. Informed customer that the unit will need complete replacement due to tank deterioration. Documented installation space containing the failed water heater, adjacent HVAC system, and water treatment equipment for replacement planning.
